AMA TRY ON

AMA TRY ON

AMA TRY ON

Amazon Virtual Try On

Amazon Virtual Try On

You're eyeing that stunning red silhouette top online but unsure how it will look on you or if it fits correctly and that is why you might end up ordering it in multiple sizes. AmaTryOn addresses these challenges by offering a virtual try-on experience, reducing the uncertainty of online shopping and boosting customer confidence.

In a world dominated by online transactions, virtual try-on technology bridges the gap between digital and physical retail, helping customers make informed decisions, decreasing returns, and streamlining the shopping process.

ROLE

UX Designer

UX Designer

TEAM

1 x Product Manager

1 x Product Manager

1 x Technical Product Manager

1 x Technical Product Manager

2 x UX Designer

2 x UX Designer

1 x UX Researcher

1 x UX Researcher

TIMELINE

4 Months

4 Months

TOOLS USED

Figma

Figma

FigJam

FigJam

Miro

Miro

MS Suite

MS Suite

My Impact

My Impact

01

01

Built vision, helped in User Research, and defined product framework.

Built vision, helped in User Research, and defined product framework.

02

02

Collaborated with cross-functional team across all stages, from research, design, execution, and prototyping.

Collaborated with cross-functional team across all stages, from research, design, execution, and prototyping.

03

03

Created cohesion and strong integration by delivering designs, prototype and presentation deck.

Created cohesion and strong integration by delivering designs, prototype and presentation deck.

PROBLEM SPACE

1

The Hassle of Returns

The Hassle of Returns

Clothing ordered online often faces critical sizing challenges and subjective aesthetic preferences, leading to a return rate of over 20%.

Clothing ordered online often faces critical sizing challenges and subjective aesthetic preferences, leading to a return rate of over 20%.

U.S. returns generate 16 million metric tons of carbon emissions and up to 5.8 billion pounds of landfill waste annually, nearly half the weight of the Pyramid of Khufu in Egypt.

U.S. returns generate 16 million metric tons of carbon emissions and up to 5.8 billion pounds of landfill waste annually, nearly half the weight of the Pyramid of Khufu in Egypt.

$761B

$761B

$761B

In 2021, $761 billion worth of merchandise was returned to retailers, exceeding the $741 billion the U.S. spent on national defense that year.

In 2021, $761 billion worth of merchandise was returned to retailers, exceeding the $741 billion the U.S. spent on national defense that year.

34%

21%

14%

34% of Amazon orders are returned due to issues with size, fit, or color.

34% of Amazon orders are returned due to issues with size, fit, or color.

These high return rates create logistical and financial challenges for e-commerce sellers, reducing their margins and limiting growth.

These high return rates create logistical and financial challenges for e-commerce sellers, reducing their margins and limiting growth.

In 2021, Amazon spent nearly $152 billion on logistics.

In 2021, Amazon spent nearly $152 billion on logistics.

2

The Chaos of Bracketing

The Chaos of Bracketing

48%

48%

of the shoppers bracket
their purchase

Customers increasingly practice bracketing, taking advantage of Amazon's free and flexible returns policy. This leads to higher costs for Amazon due to shipping, returns, and potential product damage.

Customers increasingly practice bracketing, taking advantage of Amazon's free and flexible returns policy. This leads to higher costs for Amazon due to shipping, returns, and potential product damage.

While bracketing is likely to continue in the short term, many returns could be reduced by using AmaTryOn to provide a better idea of size, fit, and color.

While bracketing is likely to continue in the short term, many returns could be reduced by using AmaTryOn to provide a better idea of size, fit, and color.

MARKET RESEARCH

$183B

2022 - retail e-commerce revenues from apparel and accessories sales in USA

$183B

2022 - retail e-commerce revenues from apparel and accessories sales in USA

$183B

2022 - retail e-commerce revenues from apparel and accessories sales in USA

92%

According to Snapchat’s survey, 92% of Gen Z consumers want to use AR tools for e-commerce.

92%

According to Snapchat’s survey, 92% of Gen Z consumers want to use AR tools for e-commerce.

92%

According to Snapchat’s survey, 92% of Gen Z consumers want to use AR tools for e-commerce.

$8500M+

Fashion e-commerce market in 2022

$183B

2022 - retail e-commerce revenues from apparel and accessories sales in USA

$183B

2022 - retail e-commerce revenues from apparel and accessories sales in USA

$8.5B

2022 - amazon revenue in fashion segment, statista

$8.5B

2022 - amazon revenue in fashion segment, statista

$8.5B

2022 - amazon revenue in fashion segment, statista

$8.5B

2022 - amazon revenue in fashion segment, statista

$8.5B

2022 - amazon revenue in fashion segment, statista

Two-thirds of consumers are less likely to return a product after using an AR feature, survey commissioned by Snap and Publicis Media of 4,028 shoppers aged 13 to 49 in the U.S., the U.K., France and Saudi Arabia.

Two-thirds of consumers are less likely to return a product after using an AR feature, survey commissioned by Snap and Publicis Media of 4,028 shoppers aged 13 to 49 in the U.S., the U.K., France and Saudi Arabia.

Two-thirds of consumers are less likely to return a product after using an AR feature, survey commissioned by Snap and Publicis Media of 4,028 shoppers aged 13 to 49 in the U.S., the U.K., France and Saudi Arabia.

Two-thirds of consumers are less likely to return a product after using an AR feature, survey commissioned by Snap and Publicis Media of 4,028 shoppers aged 13 to 49 in the U.S., the U.K., France and Saudi Arabia.

USER RESEARCH

Interviews

08

All young age users between 21-40 years, comprising equal ratio of male female, varied ethnicity.

Interviews

08

All young age users between 21-40 years, comprising equal ratio of male female, varied ethnicity.

Interviews

08

All young age users between 21-40 years, comprising equal ratio of male female, varied ethnicity.

Location

Location

Location

Gender

Female Participants

Male Participants

Gender

Female Participants

Male Participants

Gender

Female Participants

Male Participants

Experience

Used online platforms like amazon, Walmart , target in last 6 months for apparel shopping

Shops online frequently

Shops online rarely

Prefers shopping in-person

Experience

Used online platforms like amazon, Walmart , target in last 6 months for apparel shopping

Shops online frequently

Shops online rarely

Prefers shopping in-person

Experience

Used online platforms like amazon, Walmart , target in last 6 months for apparel shopping

Shops online frequently

Shops online rarely

Prefers shopping in-person

USER PERSONAS

  • SARAH ALI

    fashion enthusiast

    Age

    28

    Gender

    Female

    Location

    Urban Area

    Occupation

    Marketing Professional

    I've had too many disappointments with sizing, and returning items is just a hassle.

    shopping behavior

    • Enjoys exploring new styles and experimenting with her wardrobe.

    • Prefers high-quality, trendy clothing items.

    • Regularly shops online but often returns items due to sizing issues.

    needs and goals

    • Wants a hassle-free online shopping experience.

    • Desires personalized recommendations to complement her existing wardrobe.

    • Seeks assurance that the clothes she buys online will fit well and look good on her.

    solution

    • AmaTryOn provides Sarah with an immersive and personalized shopping experience.

    • Virtual try-on ensures she can visualize how items will look on her before purchasing.

    • Personalized wardrobe recommendations align with her style preferences and help her discover new, complementary items.

  • JAMES BOND

    busy professional

    Age

    36

    Gender

    Male

    Location

    Suburban Area

    Occupation

    IT Consultant

    Uncertainty about sizing and the hassle of returns make it a bit of a headache.

    shopping behavior

    • Prefers a streamlined shopping process.

    • Buys clothes and accessories online for the sake of convenience.

    • Often faces challenges with returning items due to sizing issues.

    needs and goals

    • Seeks a quick and efficient way to shop for clothes.

    • Wants to minimize the risk of returns and make confident purchasing decisions.

    • Desires a tool that understands his preferences and suggests complementary items.

    solution

    • AmaTryOn allows James to try on clothes virtually, saving him time and effort.

    • Reduced return rates provide a more convenient shopping experience.

    • Personalized recommendations help him discover new items that align with his style.

  • EMMA POTTER

    fashion enthusiast

    Age

    40

    Gender

    Female

    Location

    Suburban Area

    Occupation

    Environmental Scientist

    I wish there was a way to shop online responsibly, minimizing waste & making informed choices that align with values.

    shopping behavior

    • Prefers sustainable & eco-friendly products.

    • Buys fewer items but values quality and longevity.

    • Tries to minimize returns to reduce her carbon footprint.

    needs and goals

    • Desires a shopping experience that aligns with her sustainability values.

    • Wants to make informed choices that contribute to reducing environmental impact.

    • Seeks a platform that minimizes returns and promotes responsible consumer behavior.

    solution

    • AmaTryOn reduces returns, aligning with Emma's commitment to sustainability.

    • By minimizing unnecessary shipping and returns, it contributes to environmental conservation.

    • Emma appreciates the ability to make more informed, conscious choices about her purchases.

  • SARAH ALI

    fashion enthusiast

    Age

    28

    Gender

    Female

    Location

    Urban Area

    Occupation

    Marketing Professional

    I've had too many disappointments with sizing, and returning items is just a hassle.

    shopping behavior

    • Enjoys exploring new styles and experimenting with her wardrobe.

    • Prefers high-quality, trendy clothing items.

    • Regularly shops online but often returns items due to sizing issues.

    needs and goals

    • Wants a hassle-free online shopping experience.

    • Desires personalized recommendations to complement her existing wardrobe.

    • Seeks assurance that the clothes she buys online will fit well and look good on her.

    solution

    • AmaTryOn provides Sarah with an immersive and personalized shopping experience.

    • Virtual try-on ensures she can visualize how items will look on her before purchasing.

    • Personalized wardrobe recommendations align with her style preferences and help her discover new, complementary items.

  • JAMES BOND

    busy professional

    Age

    36

    Gender

    Male

    Location

    Suburban Area

    Occupation

    IT Consultant

    Uncertainty about sizing and the hassle of returns make it a bit of a headache.

    shopping behavior

    • Prefers a streamlined shopping process.

    • Buys clothes and accessories online for the sake of convenience.

    • Often faces challenges with returning items due to sizing issues.

    needs and goals

    • Seeks a quick and efficient way to shop for clothes.

    • Wants to minimize the risk of returns and make confident purchasing decisions.

    • Desires a tool that understands his preferences and suggests complementary items.

    solution

    • AmaTryOn allows James to try on clothes virtually, saving him time and effort.

    • Reduced return rates provide a more convenient shopping experience.

    • Personalized recommendations help him discover new items that align with his style.

  • EMMA POTTER

    fashion enthusiast

    Age

    40

    Gender

    Female

    Location

    Suburban Area

    Occupation

    Environmental Scientist

    I wish there was a way to shop online responsibly, minimizing waste & making informed choices that align with values.

    shopping behavior

    • Prefers sustainable & eco-friendly products.

    • Buys fewer items but values quality and longevity.

    • Tries to minimize returns to reduce her carbon footprint.

    needs and goals

    • Desires a shopping experience that aligns with her sustainability values.

    • Wants to make informed choices that contribute to reducing environmental impact.

    • Seeks a platform that minimizes returns and promotes responsible consumer behavior.

    solution

    • AmaTryOn reduces returns, aligning with Emma's commitment to sustainability.

    • By minimizing unnecessary shipping and returns, it contributes to environmental conservation.

    • Emma appreciates the ability to make more informed, conscious choices about her purchases.

  • SARAH ALI

    fashion enthusiast

    Age

    28

    Gender

    Female

    Location

    Urban Area

    Occupation

    Marketing Professional

    I've had too many disappointments with sizing, and returning items is just a hassle.

    shopping behavior

    • Enjoys exploring new styles and experimenting with her wardrobe.

    • Prefers high-quality, trendy clothing items.

    • Regularly shops online but often returns items due to sizing issues.

    needs and goals

    • Wants a hassle-free online shopping experience.

    • Desires personalized recommendations to complement her existing wardrobe.

    • Seeks assurance that the clothes she buys online will fit well and look good on her.

    solution

    • AmaTryOn provides Sarah with an immersive and personalized shopping experience.

    • Virtual try-on ensures she can visualize how items will look on her before purchasing.

    • Personalized wardrobe recommendations align with her style preferences and help her discover new, complementary items.

  • JAMES BOND

    busy professional

    Age

    36

    Gender

    Male

    Location

    Suburban Area

    Occupation

    IT Consultant

    Uncertainty about sizing and the hassle of returns make it a bit of a headache.

    shopping behavior

    • Prefers a streamlined shopping process.

    • Buys clothes and accessories online for the sake of convenience.

    • Often faces challenges with returning items due to sizing issues.

    needs and goals

    • Seeks a quick and efficient way to shop for clothes.

    • Wants to minimize the risk of returns and make confident purchasing decisions.

    • Desires a tool that understands his preferences and suggests complementary items.

    solution

    • AmaTryOn allows James to try on clothes virtually, saving him time and effort.

    • Reduced return rates provide a more convenient shopping experience.

    • Personalized recommendations help him discover new items that align with his style.

  • EMMA POTTER

    fashion enthusiast

    Age

    40

    Gender

    Female

    Location

    Suburban Area

    Occupation

    Environmental Scientist

    I wish there was a way to shop online responsibly, minimizing waste & making informed choices that align with values.

    shopping behavior

    • Prefers sustainable & eco-friendly products.

    • Buys fewer items but values quality and longevity.

    • Tries to minimize returns to reduce her carbon footprint.

    needs and goals

    • Desires a shopping experience that aligns with her sustainability values.

    • Wants to make informed choices that contribute to reducing environmental impact.

    • Seeks a platform that minimizes returns and promotes responsible consumer behavior.

    solution

    • AmaTryOn reduces returns, aligning with Emma's commitment to sustainability.

    • By minimizing unnecessary shipping and returns, it contributes to environmental conservation.

    • Emma appreciates the ability to make more informed, conscious choices about her purchases.

BRAINSTORMING & NARROWING SOLUTIONS

Empathy Map

Prioritization Matrix

Big Idea Vignettes

To be Scenario Map and Hills

OUR SOLUTION

Ama Try On

Ama Try On

In summary, AmaTryOn is a virtual try-on technology enabling consumers to test clothing items online before making a purchase. By leveraging augmented reality, machine learning, and artificial intelligence, it replicates the in-store fitting experience. This interactive method also enhances the shopping experience, promoting the discovery of new products.

In summary, AmaTryOn is a virtual try-on technology enabling consumers to test clothing items online before making a purchase. By leveraging augmented reality, machine learning, and artificial intelligence, it replicates the in-store fitting experience. This interactive method also enhances the shopping experience, promoting the discovery of new products.

Customer Acquisition

Customer Acquisition

Customer Acquisition

Freemium Model

Freemium Model

Freemium Model

Marketing Campaigns

Marketing Campaigns

Marketing Campaigns

Collaboration

Collaboration

Collaboration

Value Proposition

Value Proposition

Value Proposition

Enhance User Experience

Enhance User Experience

Enhance User Experience

Reduced Returns

Reduced Returns

Reduced Returns

Environmental Sustanability

Environmental Sustanability

Environmental Sustanability

Confidence in Purchase

Confidence in Purchase

Confidence in Purchase

Success Metrics

Success Metrics

Success Metrics

Increased Conversion Rates

Increased Conversion Rates

Increased Conversion Rates

User Engagement

User Engagement

User Engagement

Customer Satisfaction

Customer Satisfaction

Customer Satisfaction

PROTOTYPE

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